Problematizing the way we do standards: focussing more on scope and rationale
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摘要: 标准化对于开发学习、教育和培训(LET)中使用的信息通信技术(ICT)有重要意义,但ICT的利益相关者(stakeholders)却往往质疑标准化活动.本文提出,利用这种质疑形式来分析和改进当前的ICT标准化活动.讨论了由各方参与产生ICT标准过程的模型框架,其中一系列为什么的问题(Why questions)起着重要作用.讨论主要围绕两个方面:一是标准及相关事物在发展过程中的管理与核准;二是如何识别LET中的相关问题与可用来解决这些问题的创新技术.给出了两个事例: 一个是对内容共享对象参考模型(Sharable Content Object Reference Model, SCORM)的质疑,这能帮助理解该模型;特别是对其适用范围(scope)的质疑而使该模型更完善.另一个是对制定新工作条款(New Work Items)必要性的质疑,使人们认识到澄清标准中有关技术原理(rationale)的重要性.Abstract: This paper brings together two perspectives on current developments in information and communications technology (ICT) utilized for the purposes of learning, education, and training (LET). One perspective is concerned with governance and legitimacy issues regarding the process and relevance of standards development; the other, is concerned with the role of discerning relevant questions in LET and the potential scope for innovation that might develop tools to support such discernment. Discussion of information systems architecture is introduced as a means to set the context and provide a framework for bringing together an overall narrative and coherence to these two perspectives. Questions initiated by why are of particular interest because they typically demand an explanation in natural language to satisfy the questioner. By focusing on why as a key primitive of enquiry the authors present an approach that might inform improved processes of ICT for LET (a.k.a ITLET) standardization.
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Key words:
- standards governance /
- ICT standards /
- e-Learning /
- information systems architecture /
- enterprise frameworks /
- ITLET
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