Comparitive research on distance education quality management systems based on ISO 9001 and ISO/IEC 19796 Standards
-
摘要: 本文在简要介绍ISO 9001标准与ISO/IEC 19796标准的基础上,结合华东师范大学网络教育学院质量管理体系构建的实践,对两个不同标准的质量管理描述的参考框架和质量方法描述性模型进行对比分析.通过分析认为,在构建质量管理体系过程中,ISO 9001标准更关注对机构的组织管理和运营管理等较宏观层面,而在教育产品的设计、开发和实施等微观层面的管理体系构建则更适合用ISO/IEC 19796标准进行指导.
-
关键词:
- 远程教育 /
- 质量管理体系 /
- ISO 9001 /
- ISO/IEC 19796
Abstract: This paper studied the relationship difference about the ISO 9001 and ISO/IEC 19796 Standards, and compare the Reference Framework for the Description of Quality Management with Descriptive Model of Quality Approach. From the analyzation the article believes that ISO 9000 Standard pay more attention to macro-level organization and operation management, and ISO/IEC 19796 to micro-level design, development, and implement of educational products.-
Key words:
- distance education /
- quality management system /
- ISO 9001 /
- ISO/IEC 19796
-
[1] [1] GB/T 19000-2008/ISO 9000:2005,质量管理体系 基础和术语[S].北京:中国标准化管理委员会,2009.[2] GB/T 19001-2008/ ISO 9001:2008,质量管理体系要求[S].北京:中国标准化管理委员会,2009.[3] ISO/IEC JTC1 SC36. ISO/IEC 19796-1:2005(E) Information technology — Learning,education and training — Quality management, assurance and metrics —Part 1:General approach[S].[4] 刘义光. 关于教育质量管理的认知[EB/OL].2007[2012-02-06].http://www.studyjob.cn/college/wtideshow.jsp.
点击查看大图
计量
- 文章访问数: 2292
- HTML全文浏览量: 51
- PDF下载量: 1195
- 被引次数: 0