Comparitive research on distance education quality management systems based on ISO 9001 and ISO/IEC 19796 Standards

SU Xiao-bing; HE Bin

Issue 2

Mar. 2012

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Article Navigation > Journal of East China Normal University (Natural Sciences) > 2012 > (2): 146-152

SU Xiao-bing, HE Bin. Comparitive research on distance education quality management systems based on ISO 9001 and ISO/IEC 19796 Standards[J]. Journal of East China Normal University (Natural Sciences), 2012, (2): 146-152.

Citation:

SU Xiao-bing, HE Bin. Comparitive research on distance education quality management systems based on ISO 9001 and ISO/IEC 19796 Standards[J]. Journal of East China Normal University (Natural Sciences), 2012, (2): 146-152.

Citation:

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Comparitive research on distance education quality management systems based on ISO 9001 and ISO/IEC 19796 Standards

SU Xiao-bing¹,
HE Bin²

1.
e-Educational System Engineering Research Center &Shanghai Engineering Research Center of Digital Educational Equipment, East China Normal University, Shanghai 200062, China;
2.
Department of Educational Information Technology, East China Normal University, Shanghai 200062, China

Received Date: 2011-11-01
Rev Recd Date: 2012-02-01
Publish Date: 2012-03-25

Abstract

Abstract

This paper studied the relationship difference about the ISO 9001 and ISO/IEC 19796 Standards, and compare the Reference Framework for the Description of Quality Management with Descriptive Model of Quality Approach. From the analyzation the article believes that ISO 9000 Standard pay more attention to macro-level organization and operation management, and ISO/IEC 19796 to micro-level design, development, and implement of educational products.
- distance education,
- quality management system,
- ISO 9001,
- ISO/IEC 19796

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References(1)

References

[1]

［1］ GB/T 19000-2008/ISO 9000:2005，质量管理体系基础和术语［S］.北京:中国标准化管理委员会，2009.

［2］ GB/T 19001-2008/ ISO 9001:2008，质量管理体系要求［S］.北京:中国标准化管理委员会，2009.

［3］ ISO/IEC JTC1 SC36. ISO/IEC 19796-1:2005(E) Information technology — Learning,education and training — Quality management, assurance and metrics —Part 1:General approach［S］.

［4］刘义光. 关于教育质量管理的认知［EB/OL］.2007［2012-02-06］.http://www.studyjob.cn/college/wtideshow.jsp.

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